Terms & Conditions

Last Updated: June 2026

Welcome to Comfortiva. By accessing and using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

Acceptance of Terms

By visiting our website or purchasing products from Comfortiva, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

Products and Services

Comfortiva offers pet hydration, feeding, and travel-related products for dogs and cats.

We reserve the right to modify, discontinue, or update products, pricing, and services without prior notice.

Pricing

All prices displayed on our website are subject to change without notice.

While we strive for accuracy, errors in pricing or product information may occasionally occur. We reserve the right to correct such errors and cancel affected orders if necessary.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel orders for reasons including suspected fraud, inaccurate information, or product availability issues.

Shipping

Orders are processed within 2–3 business days (Monday–Friday).

Delivery typically takes 4–7 business days after processing.

Free shipping is available within the United Kingdom.

Additional details can be found in our Shipping Policy.

Returns and Refunds

Customers may request a return within 30 days of receiving their order.

Approved refunds are processed within 8 business days after inspection of returned items.

Please review our Return & Refund Policy for complete details.

Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of Comfortiva and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

Comfortiva shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product in question.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal information.

Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

Comfortiva

3 Carlton Gardens
London, SW1Y 5AA
United Kingdom

Email: support@comfortiva.shop

Phone: +44 7781 486495

Website: www.comfortiva.shop